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Ayat Logistics Trading Export Import

HOW WE WORK
How a trade runs with us

Four steps, from your first message to confirmed delivery. This page exists so you know what happens after you press send, and so you know where our responsibility begins and ends.

THE FOUR STEPS
What happens after you send your enquiry

The same contact handles your enquiry from the first message to confirmed delivery. Nothing is handed between departments.

STEP 01
Submit your enquiry

You send the product or specification, an approximate quantity, and the origin or destination country. We read the requirement, confirm we can work on it, and tell you if anything essential is missing.

WHAT YOU GET
Your enquiry read by a person
Confirmation we can work on it
One short set of questions if anything is missing
STEP 02
Sourcing and price negotiation

We approach suppliers who can meet the specification and volume, negotiate price and terms on your behalf, and come back with what is available and on what basis.

WHAT YOU GET
Suppliers who can meet the specification and volume
Price and terms negotiated on your behalf
What is available, and on what basis
STEP 03
Documentation and coordination

We coordinate the documentation the trade requires and arrange the movement of the goods, working with the group’s freight forwarding arm on the shipment itself.

WHAT YOU GET
The trade documentation coordinated
Movement of the goods arranged
Sourcing and shipping inside one group
STEP 04
Delivery and confirmation

The goods arrive at the agreed destination and we confirm completion with you. If the trade is a repeat requirement, the same contact handles the next one.

WHAT YOU GET
Goods at the agreed destination
Completion confirmed with you
The same contact for the next trade
COORDINATION
What we coordinate, and what we do not perform

Parts of a cross-border trade are performed by regulated or specialist parties: customs processes, duty assessment, inspection and certification where a trade requires it, and the physical carriage of goods. Our role is to coordinate those parts and keep them moving, and to tell you plainly which of them sits with a third party.

We say this on our own website rather than in a contract clause, because knowing where an intermediary’s responsibility ends is part of deciding whether to work with one.

The coordination boundary

[CLIENT TO CONFIRM: the exact split, per activity. Blocking question B-5.]

COMMON QUESTIONS
What people ask before they start a trade

Straight answers on what we need, what we coordinate, and where our responsibility begins
and ends.

What do you need to start an enquiry?

The product or specification, an approximate quantity, and the origin or destination country. A sample or product code helps but is not required. If anything essential is missing, we come back with one short set of questions rather than a second form.

Do you buy the goods, or introduce me to a supplier?

What do you coordinate, and what do you not perform yourselves?

Can you handle the documentation and shipping?
Which markets and corridors do you cover?
How long does a trade take?
What happens after delivery?
START A TRADE
Ready to start a trade?

Send us the product, the quantity, and the countries involved, and we will come back with what we can source and on what terms.